Document Technologies of Albuquerque

About Us

Document Technologies is an authorized dealer for the Ricoh Family Group. Brands include Lanier, Ricoh, and Savin, Xerox, HP, Kyocera/Copystar, and FP mailing machines, some of today’s most respected names in office equipment. Our product portfolio consists of solutions for print, copy, scan, fax, and multifunction office equipment in Albuquerque and the surrounding region. Plus, we provide IT managed services and cloud services. The key to our philosophy is an unparalleled commitment to customer service. Our technical staff has advanced training in networking so we can help solve your technical problems.

Let us introduce ourselves

Our History

Document Technologies was founded in 1991, and has since enjoyed steady growth and profitability each year it has been in business. The company provides sales, service and support to customers for office equipment, computer networking, and IT managed services. As an authorized Lanier dealer we can service and supply the Ricoh Family Group. Which brands include Lanier, Ricoh, and Savin. Other authorized manufacturers include Xerox and HP.

The emphasis is on flexibility of service by providing equipment and contracts that allow customers to change price plans or equipment with ease. Our extremely loyal customer base is due to the care we take in servicing their needs. Each customer is surveyed in person every month to evaluate needs and satisfaction. As customers’ needs evolve to increasing sophisticated software, color, and wide-format solutions, Document Technologies is there to service them.

How we operate

Value Statement

Our Commitment

We will say “Thank You” and express our gratitude to our customers and each other

We will spend time regularly communicating with our customers, asking questions to define their needs and strive to deliver on those needs

We will be easy to do business with

We will provide an Expert Level of Service that meets the needs of our customers in a timely, friendly manner

We will find ways to say “YES” to the challenges our customers face

We will choose what we say carefully and we will do what we say we will do

We will not undermine, blame or criticize any person or business